FAQs
Will my items go through the letterbox?
WHO wants a parcel of biscuits that is small enough to go through a letterbox?!
Our box will be sent via Royal Mail and will require a signature upon delivery as they are too large to post through the door.
When will the boxes be delivered?
Your first item will be delivered on a day of your choice.
Choose your delivery date, add a gift message and we will do the rest. We will send you a dispatch email.
Subsequent items will arrive the first week of each month
We’ll deliver the remainder of your items the first week of each month for the length of your subscription.
How will the biscuits be packaged?
We strive to minimise unnecessary fluff and packaging. The Tea and Biscuits will be delivered simply in a recyclable brown box. Trust us you will want more biscuits than elaborate packaging.
Can I choose my own products?
No, but please don’t worry you won’t be disappointed.
Each month we will carefully select a seasonal selection of 3 of our shortbread finger packs, 1 x pack from our biscuit range and 8 individually wrapped Taylors of Harrogate tea bags
What if the club member has an allergy?
Please let us know of any allergies and we will adapt the box to suit . We do not want to send a products that can’t be enjoyed ! Unfortuantely we can’t cater for gluten free, but watch this space. We are in the developing stages of creating a gluten free range.
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